POLIMI GSoM
Strategy: UX Research, Journeys, and Mapping. Use Cases, Jobs-To-Be-Done. Information Architecture.
Ideation: Design Sprint. Prototyping.
Creativity: Visual Identity. Design Systems. Product Design.
Delivery: Verbal and Visual Identity. Brand Experiences. User Research. Information Architecture. Website.
Client: Polytechnic University Milan, IT.
Website: www.gsom.polimi.it/en/
Agency: Interbrand Milan.
My role: Experience/CX Design Director.
1
POLIMI Graduate School of Management, the consistent top-tier rankings business school of Politecnico di Milano, wanted to redefine its identity in alignment with its strategic vision of shaping better futures for all.
2
The goal was to craft a brand that reflected POLIMI’s human-centered ambition, academic rigour, and progressive mindset. The design brief established a holistic approach to verbal, visual, and digital identity, ensuring coherence across all touchpoints.
3
Designing for a single device or input type is no longer enough. Technology has expanded customer journeys, channels, touchpoints, and branded experiences.
Information Architecture (IA)
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Design System: Foundations
Design System: Components
4
The new brand system was successfully rolled out, ensuring clarity, alignment, and long-term scalability. It strengthened POLIMI’s identity as a leading business school, resonating with students, faculty, and corporate partners.
"This represents a very important development for our School, part of the great journey of change that began in 2020, when we redefined our purpose and core values and launched a new strategic plan.
Working with Interbrand has been an amazing journey, a path of listening, analysis and co-creation that involved hundreds of students, alumni, prospects, and corporate and institutional #partners. I am glad I had the chance to be part of this journey, and I am extremely proud of the work we have done together as a team.”
Sergio Oliveri, Chief Communication Officer at POLIMI Graduate School of Management
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