Creating a consumer community that offers quick, continuous access to a select group of Favourable Users (30x in each market: UK, FR, DE). Through individual tasks, live chats, interviews, and a blend of text and video, the community create qualitative input and feedback at speed to inform marketing strategy and campaigns.
User-Centric Approach
Involving a community of actual daily users and getting their continuous input is a powerful way to ensure that branding and marketing strategies resonate with the target audience. It demonstrates a commitment to understanding and catering to real user needs and preferences.
Agility and Speed
The ability to gather qualitative feedback quickly through various channels (tasks, live chats, interviews, text, and video) allows for agility in decision-making and adapting to evolving user sentiments and trends.
Visual Metaphor
The pulsing "Record" circle logo is a strong visual metaphor that immediately communicates the idea of actively listening to the human heartbeat or the pulse of the user community.