Design-Led
Commercial Impact

Building experiences for new categories. Fixing what's broken. Always through design operating logic that moves numbers.

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Ale

Strategic Design Leader

Building experiences for new categories.
Fixing broken CX that slows growth.

Based in London, open to UK and EU mandates in: 
Customer Experience, CX Transformation, Service and Product Strategy, Experience Design.
Director, Head, or C-suite level. Fractional, interim, or permanent.

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© Alessandro Pascoli. Experience Systems™. All work reflects my personal contribution while working with or for clients and agencies. Case studies are based on public information or adapted to remove confidential content. Views expressed are my own. No reproduction without permission. This site uses basic analytics to understand aggregate behaviour. No personal data is collected, stored, or shared.